Xcellent Soul Food
Company Details
Monday: Closed
Tuesday: 11AM-10PM
Wednesday: 11AM-10PM
Thursday: 11AM-10PM
Friday: 11AM-10PM
Saturday: 11AM-10PM
Contact Information
Crown Heights, New York, 11233
United States
Xcellent Soul Food Reviews
Submitted by Donna Jaye on 08/12/2022
Donna Jaye 1 stars rating.
My food was nasty!
The macaroni and cheese was old, hard and flavorless.
Definitely looks like the pan was made days ago.
The catfish is one piece it was salty, the battering super thick and underwhelming.
Greens were bland, no taste.
The yams were good however.
I ordered a peach cobbler-straight to the trash it taste and looks like they dropped the whole container of cinnamon and said Oh well.
There no topping and peaches tasted nasty and sour.
I don't know how old it was so I just spit it out.
I ordered a Pina Coloda slushie it never showed up.
$34.80 wasted!
Maybe there are good food items but it's none of what I got.
I read the glowing reviews and then ordered delivery.
Survey says that they were a lie!
Submitted by Essam Aldoais on 07/06/2022
Essam Aldoais 5 stars rating.
Amazing variety of food. Been eating here since 2014 and has never disappointed. Definitely recommend this spot ????????????????????????????????
Submitted by Dr D Gilmore on 07/05/2022
Dr D Gilmore 3 stars rating.
Xcellent Soul Food is usually a wonderful place for my family and I to order Take Out or Delivery . We have been repeat customers of this business for years . However , my experience with one of the staff who answered the phone during the evening shift was horrible and I do not think I will return or refer this restaurant to anyone else either .
This evening, like so many evenings before , I went online and made an order from this restaurant . I ordered a Salmon Meal . I added two sides to this order , Potato Salad and Collard Greens . Once my credit card was charged …and the order was being prepared, I waited for the Delivery Driver to notify me . I received a call from the Delivery Driver notifying me of their arrival . I went outside , greeted the Driver and took my order from him . Immediately , I realized that something was wrong with my order . I asked the Driver where were my Side Orders .He told me that I didn’t order any Side Orders . I told him that I did …and to return the order and I would call the restaurant myself . I called the restaurant and spoke to a staff member who answered the phone . I told her that I had sent the order back to the restaurant because it wasn’t the correct order . She proceeded to tell me that I made a mistake because Side Orders do not come with what I ordered . I told her that I had sent the order back to the restaurant because I wanted what I ordered and not what they sent to me . I ended the call …
A few minutes later , I called the restaurant back again and asked if I could get a refund because I sent the food back to the restaurant . The staff member told me that I could not get a refund until the food was returned … That statement made perfect sense to me …and then the staff member stated that the driver would not make it back to the restaurant because the restaurant was closing in 20 minutes … Then the staff member told me that the Driver that they gave my food to was not their regular Driver …and they don’t know him .
I went on to share with the staff member that I heard her point of view …and I wanted her to understand that I have made many orders before and sometimes I have had to place my Side Orders in the space allots for extra details. It happens and has happened to me many times before . I wanted to the staff member to understand that has also been my experience with ordering online …and I had not had this problem before . She could not hear that or accept that and continued to speak over me . When I asserted myself and raised my voice to get my point across , then she tells me that I do not have to get loud with her . I tell her that I understand the pints she has made . They are valid …and all I wanted her to acknowledge is that my point of view and experience was valued as well …no such luck .
Xcellent Soul Food has great food . It does . Go and get your Take Out Orders …if you need to order and have it delivered … Maybe you might want to rethink that and go and pick it up yourself instead .
Submitted by Terence Johnston on 05/28/2022
Terence Johnston 3 stars rating.
Not bad but I really usually don't get meat I get like three sides which are good the collard greens Mac an cheese and string bean and yam are very tasty give me a chance I'd go back again and so should you
Submitted by Tosha Parson on 05/04/2022
Tosha Parson 5 stars rating.
So it was my first time here. This food was awesome. It is a small little spot but the food was wonderful. Definitely worth taking the time to stop by. I will for sure be back soon to enjoy more. You should definitely check them out.
Submitted by Marcia Al on 04/13/2022
marcia al 5 stars rating.
I ordered the Mac and cheese potatoe salad and fish meal so delicious. My guy had Chcken and waffes it was amazing of course I had to try his food. Will definitely be ordering tonight. I also picked it up. No long wait for pick up . Food was ready in like 10mins .
Submitted by Rodney Banks on 03/19/2022
Rodney Banks 5 stars rating.
I came from 155th fort Washington. The food is very good from turkey wings to seafood and anything else you want delicious go there at least twice a week. Try it what do you have to lose
Submitted by Ruthanne Jeffrey on 12/02/2021
Ruthanne Jeffrey 5 stars rating.
This food was so delicious!!! Me and my husband had oxtails Mac and cheese,turkey wings and collard greens waited a while for my food to be delivered by Uber eats but it was worth the wait you’ve gained a customer ????
Submitted by Katera Holliday on 09/07/2021
Katera Holliday 5 stars rating.
I come here at least once a week, the food is amazing and they give huge portions.
Submitted by Michael McElvaine Jr on 03/13/2019
Michael McElvaine Jr 1 stars rating.
I'm certified in culinary arts and from the south (Mississippi/Dirty South), so unless you want to read a very thorough review, I suggest you read others.
I'm not a fan of this meal in general. In terms of a seasoning vs spices debate (yes there's a difference to some), the catfish was breaded w/ a hint of spice alone, to which did not make the fish taste any better. It was bland and not very flavorful. And it was one piece. Unless your catfish costs $20 a pound, I shouldn't be getting just one piece. Not to mention soggy due to the black eyed peas. The collard greens had a taste that wasn't suitable to my stomach nor my partner. It tasted in comparison to a spicy piece of rubber. And apparently from my partner's viewpoint, the only thing that was satisfying was the peas. I get that you tried to compliment one piece of fish with hefty side dishes, but that was unacceptable in my eyes. I completely got nothing from this establishment and will not be returning again. To cook soul food is to cook from the heart. To put your passion into what you create for your consumers. I don't think I'll be getting that when you have a chef dealing with food while touching his phone with gloves on (contamination) or a woman handling food with long nails that could easily chip off into someone's food regardless of having gloves on. This restaurant to me was not worth my time and money but do not let my comment discourage you (as this is only MY opinion). Enjoy....
