La Pupusa Loca Reviews
Submitted by Leslie Tizcareno on 05/12/2021
Leslie Tizcareno 1 stars rating.
I’ve been here about 4 times in the past 2 years. Unfortunately, the customer service here is so bad if I could give it a zero, I would. Every single time I’ve ordered it’s over a 30 minute wait for take-out. I order about 3-4 pupusas. On one occasion I went in to pick up my food to wait 1 hour because the waitress didn’t see my order through their food app and only sent it to the kitchen when I arrived to pick it up. No apologies we’re made or explanation was given...
Last night, I placed my order over the phone. Jocelyn an employee answered the phone and asked me to hold. I waited 15 mins and she never picked up. I hung up and called again until someone else answered and I explained Jocelyn never picked up my call again. Again, no apology or explanation was given. Once again it was over 25 mins for the food to be ready. I won’t be bringing business here any more the waitresses are too busy talking with one another and gossiping they don’t make customers feel welcome...
Leticia Rondero de Sosa 1 stars rating.
The food is not good, also very expensive, I don't recommend this place. ????
Submitted by Leticia Rondero De Sosa on 08/24/2022
Cody Fuller 5 stars rating.
Some of the best pupusas. hands down!!
Submitted by Cody Fuller on 08/10/2022
Claudia Vargas 1 stars rating.
Pupusas de queso are great! 5 stars to that! However the ladies working there have such horrible attitude. Especially a blonde lady with glasses, didn't get her name, we asked her for things and she kinda brushed it off until a few minutes later to put in my 1 order. I understand sometimes people have hard days but as soon as men walked in she was the biggest sweetheart to them. Unprofessional...
Submitted by Claudia Vargas on 08/06/2022
Mirna Caudillo 2 stars rating.
If you want to eat good pupusas you're better off going somewhere else. We ordered pupusas revueltas and they served us cheese pupusas. Definitely not coming back to this place.
Submitted by Mirna Caudillo on 07/18/2022
Marbeli Uriarte 5 stars rating.
Music is too loud and there was 2 songs playing at once, many customers requested the lower music and server deny it.
Submitted by Marbeli Uriarte on 05/11/2022
Jose Vigil 1 stars rating.
I have been a faithful client to la pupusa loca almost 25 years I love their food but they just lost me because of the long time waiting for my food it's horrible even the owner told me if I want fast food I should go to McDonald's or Starbucks that was so rude and their cooks also are very very rude
Submitted by Jose Vigil on 04/18/2022
Oscar brenes 1 stars rating.
I just order from this restaurant true Uber eats usually food is okay, but today it was bad. I order eggs with loroco platanos fritos Creame and beans, the eggs ware nasty cheese was bad all burn beans salty and very burn the bread was like very sheap bread the Creame was melted, los pastel it is very salty and looks like microwave pastelitos not fresh at all nasty don’t recommend
Submitted by Oscar Brenes on 09/01/2021
Michael H (RuggyRat) 4 stars rating.
Pupusas chicharon made to my request aka lesser cheese. Coffee is strong. Egg easy made as requested. The place is clean and comfortable. Tested others food and they are all tasted great Salvadorian food.
Submitted by Michael H (ruggyrat) on 03/23/2018
SHERWIN KEAK 5 stars rating.
The staff was friendly and helpful. They knew that it was our first time there and my parent's first time eating Salvadorean food. I had the stewed beef (guisado) - which was delicious. The meat was flavorful and tender and just fell apart with the touch of the fork. The pupusas revueltos were crispy on the outside and mega cheesy on the inside. Perfect when paired with the type of cole slaw served along with the pupusa. The pupusa espinaca was my mom's favorite. The owner would come by and ask if we needed anything and any request was attended to immediately. At night they change the lighting from the bright over lighting to a more romantic amber colored lighting and spanish music is played to set the mood. It was a beautiful dinner experience.
Submitted by Sherwin Keak on 07/05/2017
